Vendor Management
Travel insurance is truly international business. Investigation referrals and vendor management go hand in hand, however, all too often that process can become fragmented, lack accountability and on occasions, the geographical boundaries presented with each new claim create a set of logistics which can be produce some unmanageable challenges for insurers.
Visualise a community where thousands of claims professionals and external providers are exchanging thousands of referrals. It is the data equivalent to peak hour in any big City - there is a lot of traffic in every direction and it’s very hard to make sense of and properly manage all that activity.
InstantAXS transforms all that data into information, information about specific vendors, their costs, efficiencies, coverage, service levels, and performance. Moreover, it manages the process with automated reporting straight back to the claims team.
But managing vendors is just one part of our business.. Accrediting and training members of our network is just as important and something we have been doing for many years.
Our experience is well founded through our parent company Centricity Ci, affording us a client base of some of the world’s leading travel insurers where we are constantly and, very successfully managing vendors on every major continent.
That knowledge and experience led us to establish this dynamic vendor management program, leveraging our expertise with some of the best technology available today.
We provide insurers with choice, speed, quality and service at every level of the referral process with our fully managed vendor program by eliminating redundant and ineffective processes.
We manage centrally and execute globally. This creates a finely balanced scorecard with transparency and accountability and we are committed to these hard and fast protocols which ensure the long term success of our vendor management program.
Whether you integrate your existing vendors into InstantAXS or prefer to use our qualified and accredited investigators, they are all governed by our operational protocols.
Our customised tools give you complete control of your entire caseload including calendars, scheduling, case notes and automated triggers to alert you when a specific event occurs on your case.
Integrating your vendors or by using our own accredited team, you will soon realise the tremendous "value added benefits" for all insurers.
InstantAXS the truly an undeniable differentiator for travel insurers and investigators worldwide with all stakeholders are the real beneficiaries.
