Case Management

Centricity's InstantAXS case management system provides connectivity between our case managers, clients, and investigators 24/7/365 delivering immediate access to real time updates on the progress of all investigations.

When clients refer a case to Centricity it is logged into our system and updated with field notes, documents and media files as they occur.

• -  Standardised reporting       - Video & Audio files
• -  Centralised data                   - Download reports
• -  Case updates 24/7              - Manage invoicing                                         

InstantAXS provides clients with a myriad of data and reporting capabilities, keeping everyone up to date on all cases.  This includes all the tools needed to handle your cases with organization and efficiency. We produce a better product faster, and with a lower margin of error than ever before!

Each case becomes a digital file where important information is always organised, updated, and available. Clients have a single source to access the latest and most accurate case information.

Because InstantAXS is designed to enable advanced searching all data linked to each and every claim can be systematically searched and reported upon, quickly identifying links and anomalies among claimants, facilities and even providers.

InstantAXS has been fully customised by our IT team making it scalable and extremely flexible delivering data rich metrics and intuitive reporting across all processes.  The flexibility modernises the workflow between claims handlers and external investigators, dramatically improving time cost efficiencies while driving better business discipline.